Frequently Asked Questions.

How to place an order at

It is very easy to place order just click on your product and click “Add to Cart” button, then a popup will appear, click on “View Cart” to continue purchase or select “Continue Shopping” to buy more items, Click on “Next” button on cart page, enter your name, phone, email, address etc and select your desired shipping and payment methods and click on “Place Order” button.

How to track order?

Order tracking is simple just visit Order Tracking page and enter your order ID and email address to track your order.

How do I cancel my order?

To cancel your order chat with our live agent and request to cancel your order.

How long it will take for my order to arrive?

Order will arrive to your given address with in 1-2 days (main areas.) In case of self collection courier will contact to you for collection from their office.

How you ship my order?

We ship all order via TCS and Leopard Courier. However we can arrange shipping via Pakistan Post upon customer request.

What are delivery charges?

Cash on Delivery charges are fixed Rs.180 (For all cities and areas in Pakistan) However delivery charges for Express depend upon order total. (Buy more and less delivery charges). Free delivery is available on order total Rs. 1000 or above.

What is the difference between Express and COD?

Express is a dedicated service for customer who pay online with Easypay, JazzCash or Bank account, however if you select Express COD it means you can avail cash on delivery service.

How you assure quality check?

We test every product and send in safe package.

How to return an item?

We return process very simple, If you found some products damaged, fill return form to start return process. You must have recording of package opening and testing a product and we may ask it as evidence. We are not accepting returns due to mind change.

How you collect customer reviews on listed products?

All customer review on products are original as we are using third party company services (cusreview) to avoid spam reviews and comments. Only a verified customer who have purchased items can post a review on purchased products, all other reviews posted by others will be marked as spam in our system.

Are you listed and registered with Govt. Institutes?

Yes we are listed and registered with Fedral Board of Revenue. Click Here to check our NTN certificate.